this will happen. Employees will learn best if they are placed in actual situations that reinforce what they just learned. Lisa Parcella designs and delivers comprehensive security-focused products and educational solutions for Security Innovation’s diverse client base. Consumer email does not have business-grade security, backup & compliance features, and all of your emails could become discoverable in a lawsuit. Chief Communications Officer, BeenVerified. In theory, this is a sound investment. The concerns that are typically expressed by one person in the group are usually shared by others and always leads to lively discussion and better training. A slide presentation with topics that highlight how hackers affect the specific organization’s industry should be included. Why Businesses Need Security Awareness Training. Too often these types of presentations aren’t industry specific and seem out of touch with what your employees do every day. Ensure cybersecurity is a part of every employee’s performance goals. Just talk about it. At Intel, Mr. Towle specializes in optimizing Intel-based security designs to contend with modern-day threat vectors for Cloud Service Providers. Understand your environment and hone in on whatever applies to your employees. Ask the IT staff if your data is being backed up regularly. With more than 20 years of IT industry experience and author of Privileged Attack Vectors, Mr. Haber joined BeyondTrust in 2012 as a part of the eEye Digital Security acquisition. President, PlanetMagpie IT Consulting This article lists free resources that are readily accessible and can help you find ideas, content, and contacts to assist in your efforts. ISACs: these are the Information Sharing and Analysis Centers, non-profits that “provide a central resource for gathering information on cyber threats to critical infrastructure and providing two-way sharing of information between the private and public sector.” There is probably one for your part of the economy. Joshua Crumbaugh is one of the world’s leading security awareness experts and internationally-renowned cybersecurity speaker. Here are four ways to keep cybersecurity training exciting for employees: Digital Marketing Specialist, Shred Nations. ISSA: this is the Information Systems Security Association and it offers you “a network of 10,000 colleagues worldwide to support you in managing technology risk.” There are many chapters around the world. One of the following might have what you’re looking for. This is the US non-profit behind a number of key initiatives over the last ten years, including National Cybersecurity Awareness month and the Stay Safe Online campaigns. ... Often, cyber security awareness training for employees is one-size-fits-all. The best way to do so is to introduce relevant, engaging, and regular security training for employees. Founder and CEO of Fluid IT Services has more than twenty years of experience including leadership and operational responsibility for functions related to both business and information technology. You must educate and, Passwords are one of the easiest places to gain entry into a system. James Goepel, Vice President, General Counsel, and Chief Technology Officer at ClearArmor Corporation. Also, the Information Security group can send out regular email blasts on threats and create a monthly newsletter or blog to keep security in the forefront of employee’s minds. Mindfulness with safeguarding your Identity. We have found great success just getting people in the same room and telling stories. Researcher and writer in the fields of cloud computing, hosting, and data center technology. It only takes one employee to cause a data breach or cyber-attack. This only creates risk, and it’s OK to ask for a list of things you still may be able to access and request that access be removed. The best way for organizations to protect their data and keep their employees from compromising security is to train them on information security best practices. If you click on this link, if you open this email, if you share your password, etc. He has published extensively and has been featured in a TEDx on cybersecurity and cyberwarfare. whatever you need to convey your cybersecurity message. in your area? With security threats evolving every day, it’s important to not only train your employees on thwarting cyber attacks but also to convey the importance of security awareness training. Dedicated Servers: Head to Head Comparison, 7 Most Famous Social Engineering Attacks In History, Be Prepared, What is Cyber Security? Larry Kahm is president and owner of Heliotropic Systems, an IT provider for small businesses and entrepreneurs, located in Fort Lee, NJ. It allows individuals to find more information about people, phone numbers, email addresses, property records, and criminal records in a way that’s fast, easy, and affordable. James Chad Olivier, author of Trust Me I’m Lying: Banks Pay Me to Rob Them is the owner and Principal Cybersecurity Consultant of Shades of Gray Security. This could sample phishing emails; a few loosely dropped USB thumb drives or even fake phone calls. Complacency is the biggest threat to security, no matter if it is physical security or computer security. The panel was titled “Cybersecurity Woke: Effecting Positive Change Through Outreach and Education” and it was skillfully moderated by Bob Turner, the CISO of the Univeristy of Wisconsin-Madison. I never reveal who was to blame as I explain the test is not a witch hunt, but an awareness exercise. No other organization boasts a similar depth or range of cybersecurity expertise. I am Mihai Corbuleac, Senior IT Consultant at ComputerSupport.com – IT support company providing professional IT support, cloud and information security services. Also think about if there are any concerns with other business areas – physical access control, third parties like banks, etc. Here are some examples of how we train employees: I try and spend some time with each new employee to reinforce our security culture from the beginning. Corporate cybersecurity is a mindset as much as it is a strategy. Instead of clicking on the link to find out what it resolves to, hover your mouse or right click to see what the whole string looks like. ISACA: previously known as the Information Systems Audit and Compliance Association, it serves 140,000 professionals in 180 countries, so there is probably a chapter near you. There are quite a few security-related associations that you may be able to tap for help with your security training and awareness program. This goes way beyond just making sure you update your password with strong alpha-numeric characters regularly per corporate password reset policy. The biggest issue with any security awareness training program is that the people most qualified to teach it are the same ones who are most liable to talk above their audience’s skill level. Watching videos, hours of powerpoint, or even mindless cartoons does not work. Progressive topic-driven modules customized for specific roles are useful in building the required cybersecurity skills. An employees’ Corporate Identity is THE critical component to safeguarding all valuable top secret or highly classified documents, customer records, Intellectual Property, or design secrets. it is not a lot but it gets people involved. modification. What is attribution? It is a great way to get new ideas and challenge the ones with which I am currently comfortable. However, we regularly check in with key account and data owners to ensure compliance and processes are being adhered to and of course answer any questions employees have. Keep it actionable. People are the biggest threat to network security. End-user support and dealing with security issues occupied most of my working career. I use colorful stories from my past exploits to make the lessons more enjoyable. Role-Based: Security is a shared organizational responsibility, and there are many stakeholders including general staff, infrastructure, cloud, and development teams, and managers that need to write policy and ensure adherence to compliance and other mandates. Security awareness training is a method of educating employees to the dangers of phishing or other online scams and should be a required component of every organization. Finally, don’t forget to mention that most cyber-attacks could have been prevented if specific protocols would have been followed and that due diligence and staying alert represents the state of normality in today’s cybersecurity. Cybersecurity awareness sessions for employees can often be boring wastes of time. Teaching employees how to detect a phishing email is very important, especially as the mailbox is so often the key to password recovery/password reset for other services. A big part of thwarting attacks is to keep the team trained. We keep formal, recurrent security training to a minimum to avoid cyber safety burnout from employees. A good rule of thumb is to treat all the files, folders, documents, social media, corporate websites you have been granted access to as would your own bank account. Especially if you have been at the company for a long time. Utilize games, trends, gifs, memes, etc. Joshua Feinberg is a digital strategist and revenue growth consultant, specializing in the data center, mission-critical, and cloud services industries. Over 35 years in IT. Award-winning news, views, and insight from the ESET, Cybersecurity training still neglected by many employers, Cybersecurity Woke: Effecting Positive Change Through Outreach and Education, SPARE: Five tips for a safer online shopping experience, Five ways to make Halloween less cyber-scary for kids, A great place to start is the National Cyber Security Alliance or NCSA. The best phishing attacks target something that you rely on, whether it be online banking, email or credit cards. – When the message is relevant to the employees. Thus it is vital for a, Enroll in Training Programs: People’s understanding of Security generally falls in two buckets: either the person is uninformed, or the person is informed but their knowledge quickly goes stale. These world-leading authorities have identified the most critical threats and developed a quality curriculum to teach an end user the appropriate behaviors to take when faced with security risks. Here are some that I think may be useful in the current context: A project to crowdsource a security awareness training checklist, The 9 Security Awareness Training Topics Your Employees Need for 2019! Explain how important security is to your business and encourage staff to report any suspicious activity. Amanda Bigley is a marketing associate for Hummingbird Networks. There are training programs, some even free such as the WhiteHat Certified Developer Program, that can add to a company’s training and education arsenal and help both security teams and IT/development teams learn valuable secure coding skills and how to secure applications through. A contest amongst employees to see who can spot the most phishing emails (by forwarding them to an alias) puts some friendly competition into the mix while providing a valuable exercise. Optimal training programs provide curriculums that are tailored to the roles and responsibilities of the individual partaking in the curriculum. Never use personal email for work. The same rule as you would use for a phishing email: Be very skeptical. Make the information relevant. While many of the issues in online security are fascinating, it is easy to lose the attention of your team if you get too detailed. Initially, training should be done in-person with a presenter. If an organization keeps the issue of information security in front of employees, makes it engaging and keeps the organization informed on how threats are impacting the company, then the employees with have a reference point on how their behavior is or could impact the company. To efficiently protect their data, organizations need to develop a security culture throughout the company. Cybersecurity training and awareness programs need not break the budget. Gamify the security awareness training program, so there are points amassed, a leaderboard or prizes. © 2020 Copyright phoenixNAP | Global IT Services. unauthorized. Last year, 28% of attacks involved insiders. That was a reminder of why we have procedures around patching systems and keeping our use of open source software components up to date. For those who tried to do so but failed and for those who are not sure how to start, we asked top cybersecurity experts for their best advice. Whether its a reward or special monthly recognition, or if its some kind of punishment for not following your new security rules, give your employees a reason to get engaged. Make sure you have a backup of your laptop or workstation’s data. To stay ahead of security risks, here are the top three practices to put in place: Mike Meikle is a Partner at secureHIM, a security consulting and education company that provides cybersecurity training for clients on topics such as data privacy and how to minimize the risk of data breaches. He is also a president of the Data Center Sales & Marketing Institute. Attribution of all Business Communications. This method is proven to keep people’s attention spans longer and help trigger information retention. The same is true of malicious URL’s. BeenVerified is a leading source of online background checks and contact information. Instead of highlighting who failed the assessment, highlight who did the right thing, by forwarding the emails to IT or reporting an unsuccessful. If the email is from someone you do not know – do NOT call them. Make it interactive. CenterPoint Energy, (CNP), has a responsibility to protect its resources so … It is super simple and really works. 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